Blue Jeans Cable will ship anywhere in the world; however, of course, shipping costs vary depending on where our customer is located, and there are other considerations you may want to keep in mind, which are detailed here.
To locations outside the 50 United States but within the coverage of the US Postal Service (e.g., APO/FPO, Puerto Rico, US Virgin Islands, Guam, Pulau), we offer US Priority Mail shipment. Priority Mail ordinarily is delivered in 2 to 3 business days, though service to these more distant locations will sometimes take a bit longer.
To the rest of the world, we offer shipping options that depend upon the particular country to which we're shipping. These will vary because some services are supported to some countries and not others. The most important distinctions to note are those between Federal Express and Postal-Service based shipping methods, because we treat tax and duty considerations very differently under these two options and because the speed and reliability can differ substantially.
We recommend Federal Express service for most international orders, though there are some countries to which we cannot ship via FedEx for a variety of reasons -- either service limitations or difficulties with import taxation. We offer two levels of FedEx service -- International Priority will generally get you the package within 48 to 72 hours of shipment, while International Connect Plus will get it there typically in 2 to 5 days. Both provide detailed tracking information. If your country charges VAT and/or customs duties for your shipment, we have those charges billed back to us, so your package will arrive without any need to pay additional duties, taxes, or customs fees. At checkout, if you select Federal Express, we will charge your country's VAT rate on your order. For reasons which are in some cases rather strange and obscure, and frankly not very consistent from country to country or package to package, the VAT we ultimately have to pay to your country's taxing authority may be less than or more than the amount of VAT we charge you. The valuation of goods reflected on our customs declarations is based upon the net payment collected after deducting the shipping cost which FedEx reports to your country (which generally is included in the taxable total) from the gross payment.
We also can ship to some countries using postal services. These are generally not as well-tracked, so you may receive no information about your package until it arrives, and these are also much likelier to be subject to lengthy customs processing delays. It should also be noted that these postal services, while often more economical than FedEx, come with limitations. In all cases (except the UK, for which, please see below!), any VAT, duties or customs fees which are owed will be payable by the recipient, and we have no reliable method to predict whether such fees will be owed or how much they will amount to. In most countries, tracking on these methods of shipment ranges from non-existent to minimal. We have no ability to contact your local postal authorities to add instructions regarding your delivery, or indeed to do anything about it at all after it has left our hands. Postal shipments are prone, in many countries, to long delays (as much as four weeks in some cases) while customs officials review them for assessment of fees. In sum, we strongly recommend the Federal Express option; if you select a postal service option, do not be surprised if your package takes a while to arrive and/or is completely untrackable. Note also that we have no more access to tracking data than you do; if a package does not track for you, we will not be able to tell you anything about it other than the date that we shipped it.
In the UK, due to recent changes, different conditions apply. We now are required to charge and remit VAT on ALL UK orders, regardless of size. For orders under 135 GBP, you should not be charged VAT on receipt, and we will pay the VAT when we file our quarterly VAT returns with HMRC. For orders over 135 GBP, we ask that you do not use postal shipping methods; we will still have charged you the VAT, but we have no method of pre-paying it, so you are likely to be faced with VAT charges on import. If that happens, contact us and we'll see how best to resolve it -- but the better practice is to use FedEx for orders over 135 GBP.
If you are in a position where you need to record input VAT on your imports, the situation depends upon what country you're in. We are VAT-registered in the UK and we put ourselves down on all outgoing shipments to the UK as the Importer of Record. This means, so long as someone at FedEx doesn't make a mistake, that we can issue you a valid VAT invoice upon request. We are not VAT-registered in any other countries, so what will ordinarily happen is that you, as the recipient, will be recorded as the Importer of Record. While rules vary from country to country, it is our understanding that the import documentation showing the VAT that was charged to you usually will operate as a VAT invoice for purposes of the country where the goods were received. If you need this documentation and a copy is not supplied to you with the parcel, e-mail us; we usually are able to access these online after a week or two following delivery.